Shipping Policy

At Tiny Infants, we are committed to providing a safe, transparent and efficient delivery experience to customers worldwide.

Delivery Time

The estimated delivery time for orders placed on our website is 5 to 9 business days.

Business days are considered Monday to Friday, excluding Saturdays, Sundays and public holidays.

In many cases, orders are delivered before the maximum estimated timeframe.

Shipping Coverage (Worldwide)

We proudly ship worldwide, delivering to multiple countries and regions.

Delivery times may vary slightly depending on:

• Destination country

• Local customs procedures

• Carrier handling times

However, our standard delivery timeframe remains 5 to 9 business days in most regions.

Shipping Origin & Carrier

• Our products are shipped from Australia and international fulfillment centers, depending on stock availability.

• Orders are delivered by Australia Post and trusted international logistics partners.

This ensures faster processing and reliable worldwide delivery.

Free Worldwide Shipping

We offer FREE SHIPPING worldwide, with no minimum purchase required.

Why free shipping?
Shipping costs can often represent 20% to 50% of a product’s value, and we believe this should not be fair to our customers. Therefore, we absorb all shipping costs so you can shop with confidence.

Order Processing Stages

Your order goes through the following steps before delivery:

1. Payment Confirmation

Payment confirmation confirms that your purchase was successfully completed.

• May take up to 1 business day

• Depends on the payment method and financial institutions involved

2. Logistic Processing

Once payment is confirmed, your order enters our logistic processing stage.

During this stage:

• Products undergo a strict quality control

• Items are checked to ensure they are in perfect condition

• Orders are carefully prepared for dispatch

Logistic processing usually takes a few hours.

Estimated Maximum Timeframes

• Payment Confirmation: up to 1 business day

• Logistic Processing: a few hours

• Shipping & Delivery: 5 to 9 business days

These are maximum estimates, and delivery often occurs earlier.

Customs, Duties & Taxes

For international orders, customs duties, taxes or import fees may be charged by the destination country.

These charges:

• Are not included in the product price

• Are the responsibility of the customer

• Are determined by local customs authorities

Tiny Infants is not responsible for delays caused by customs clearance.

Order Tracking

All orders include a tracking number.

Once shipped, tracking details will be sent via email and can be monitored through:

• Australia Post, or

• The carrier responsible for delivery in your country

Business Days Definition

All timeframes mentioned are expressed in business days, excluding:

• Saturdays

• Sundays

• Public holidays

Questions & Customer Support

If you have any questions regarding shipping, delivery times or order tracking, please contact our support team.

📧 Email: support@tinyinfants.com